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Blaze Exercise tracking and Weight Watchers App

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‎03-08-2016 10:40

‎03-08-2016 10:40

Prior to getting my Blaze I would use the fitbit app to track my runs.  On my Weight Watchers app those runs would show up as a run and give me the appropriate number of fit points, while also tracking and assigning points for my daily steps that were not included during the exercise period.  

Now when I use my Blaze to track my run, it is recorded correctly on my fitbit app but Weight Watchers only sees it as my daily steps.  

Is this an issue on fitbit's side of reporting the activity to WW or on the WW side in receiving the information?  Has anyone else seen this issue?

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‎04-08-2016 10:14

‎04-08-2016 10:14

Welcome to the Forums @kdscat. I would like to know if you keep having problems connecting your Fitbit account with your Weight Watchers account? If you do and your tracker is syncing without a problems with your Fitbit account, I recommend contacting Weight Watchers customer service.

 

Keep the stepping up! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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