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Blaze stopped syncing to Strava

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‎11-01-2017 07:31 - edited ‎11-01-2017 07:34

‎11-01-2017 07:31 - edited ‎11-01-2017 07:34

My runs were appearing on Strava last week but for some reason they have stopped! I tried dis/re-connecting my Strava and Fitbit accounts but that has made no difference. 

 

According to Strava the accounts are linked but nothing is appearing since Oct 21st and I can see all my runs on the Fitbit app

 

Anyone have any ideas why Strava and Fitbit appear to have taken the huff with each other??

 

Thanks.

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‎11-01-2017 08:35 - last edited on ‎03-05-2025 07:18 by Fitbit Moderator

‎11-01-2017 08:35 - last edited on ‎03-05-2025 07:18 by Fitbit Moderator

Hi there @swimjules. Great to see you in the Fitbit Community Forums! 🙂

I'm sorry that Fitbit and Strava seem not to be communicating correctly 😕

Were you able to do any test activity after unlinking and relinking both accounts to see if that appears on both ends by any chance? If not, try it out and see how it goes. We don't have any specific reports of this being an ongoing issue but if I'm able to find something about this I'll be sure to let you know.

Let me know how it goes!

Ferdin | Community Moderator, Fitbit

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‎11-01-2017 09:32

In response to FerdinandFitbit

‎11-01-2017 09:32

Are your runs being recorded with GPS? 

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