Bug? Withings scales not showing in applications, others too?

[Hugh1234]

On Settings -> Applications (https://www.fitbit.com/user/profile/apps) my Withings scales do not show as authorised to interact with my account even though they are.

The headings says "My Applications. You have authorized these apps to interact with your Fitbit account" and I've authorised Withings so I'd expect it to be listed.

Is this intentionally omitted and are other applications with access to my account also not listed on this page for some reason?

I went to "applications" specifically to see if MyFitnessPal is authorised to interact as I recently set up an account there and got a message telling me it has been connected to my FitBit account even though I didn't want to. It's not listed on applications so I'd hope that meant the notification in MFP was in error, but knowing that Withings doesn't show up there either I'm not really sure.

Is there anywhere that I can see all applications that can interact with my account, not just certain applications?

I'm aware from the help that I can go to https://www.fitbit.com/weight/withings to see that my scales are connected but I don't want to have to manually look up and click 30 different URLs to check if 30 different applications are connected.

Thanks.

Moderator edit: Format. 

[AnnieFitbit]

Thank you for joining us here @Hugh1234! 

When you link your account with Withings, you won't see it in the Applications section of your settings, but you will see it in the drop-down when you click on the settings gear in your dashboard. Your Withings Scale should show as a Fitbit tracker linked to your account. If it doens't show, please check the Withings Scale linking wizard and check if the steps there were followed through. 

Hope this helps! I'll be around.  

[Hugh1234]

Hi Annie, 

Thanks your reply.

Just to clarify, when you say "but you will see it in the drop-down when you click on the settings gear in your dashboard" you mean that it should show up in the same area on the menu as it shows my FitBit flex?

When I click on the gear at the top of the dropdown menu I see my Flex with photo, battery status and sync status but I don't see my withings scales. Is that where it should be showing.

Additionally if I go to settings I can see the flex listed under devices. Should the scales be appearing there too? It would make sense if it did, i.e., applications are listed in applications and devices are listed in devices.

https://www.fitbit.com/weight/withings says that is linked and has been since April last year (and it is syncing).

Thanks

Hugh

[amcyg]

I'm having the same problem -- I've used the Withings wizard many times (including unlinking and relinking the accounts), but I can't seem to update my weight anymore. It will download the measurements, but not update them on the Fitbit app. Any ideas on how to fix this?