help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Calorie intake not syncing properly from MFP

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-14-2019 15:15 - last edited on ‎02-17-2019 05:07 by Fitbit Moderator

‎02-14-2019 15:15 - last edited on ‎02-17-2019 05:07 by Fitbit Moderator

Really confused. My Fitbit app shows over 5,000 calories as I take, but on MFP (which Fitbit sync with) it is1450. I’ve re-synced from mfp several times and re-synced from Fitbit several times. The crazy 5,000+ calorie number keeps showing up! Not sure what to do. Is this happening with anyone else? 

 

 

Moderator edit: Labels

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎02-17-2019 05:09

‎02-17-2019 05:09

Hello @SunsetRunner.

 

Thanks for letting me know what is going on, I'd like to take a closer look at what is going on.

 

Could you share some screenshots of the information on both ends? That should let me better understand the situation. Additionally, which end would you say that is the correct one?

 

Look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer

‎02-23-2019 01:16

In response to LanuzaFitbit

‎02-23-2019 01:16

@LanuzaFitbit  we use to have a pinned post on how to get the MFP calories to sync correctly. I don't know f the post was unpinned because the problem was rectified or if @SunsetRunner problem is related.

 

I've also been unable to find the post with a search.

Best Answer