help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Calories not synching to my fitness pal

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-21-2015 22:37

‎09-21-2015 22:37

my fit bit is not giving me credit for my calories due to my steps. System tells me to go and website to fix but I combed through and couldn't find where. Anyone????
Best Answer
0 Votes
1 REPLY 1

‎09-22-2015 08:38 - edited ‎09-22-2015 08:39

‎09-22-2015 08:38 - edited ‎09-22-2015 08:39

@Bratservant A warm welcome to the Community! I would recommend to unlink Fitbit from MyFitnessPal so it can help you to sync your information. You can do this by doing this procedure: 

-  Go to your Dashboard 

- Click on Settings > Applications 

- Click on Revoke Access below "MyFitnessPal account" 

 

Additionally, to link both accounts again follow this procedure. 


Hope this helps. 

 

Myfitnesspalrevoke.png

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes