Calories showing wrong on strav

[clboa3103]

For last few runs my fitbit records my calories but when i open strava shows much less....example..done a 10km yesterday and strava showed 68calories which is impossible because usually i burn more than 300 calories..anyone has same problem? Pls help...

Moderator edit: Removed personal info & Labels

[LanuzaFitbit]

Hello @clboa3103.

Thanks for bringing this up. I'd like to take a closer look at what is going on. 

I will be moving this thread to the Third Party integrations board as I think it is better suited for it.

 The first thing I'd like to ask is if the activity is showing in full on either end. It is possible that the whole activity was not tracked, or not synced to Strava correctly and that's why the number of calories is lower than what it should.

Look forward to your reply.

[clboa3103]

Hi
Tks for the reply… I am attaching the strava info where u can see that it did record the run km everything apart from calories
Attaching as well my fitbit and you can see that the calories are way more than strava.. so I am confuse why this is happening

Tks for the help carla



Sent from my Samsung Galaxy smartphone.

[LanuzaFitbit]

Hello @clboa3103.

Thanks for reaching back.

It seems like the pictures didn't come through. Could you try posting them once again directly in the Forums? You can post them by clicking on the Photos button on top of the text field on the Forums.

Let me know if you have any further questions.