06-01-2021 10:11
06-01-2021 10:11
I finally gave up on my Aria scale and have purchased a Withings Body+ scale. I believe I have linked my Health Mate account to my Fitbit account but my weigh ins on my new scale are still not appearing on my Fitbit Dashboard. Does Fitbit and Withings still have a relationship? What am I doing wrong?
06-02-2021 13:20
06-02-2021 13:20
Welcome to the Fitbit Community, @AmyBerger. Thanks for sharing your Withing Body+ scale inquiry.
There are tons of apps that use our Open API to integrate their service with ours. The best way to tell if an app is compatible with Fitbit is to go to the third-party site (or app) and poke around their settings to see if you can connect Fitbit. You can also browse their site for information or contact the app owner and ask if they integrate with Fitbit.
Unless it's documented somewhere, it's hard to tell unless you actually use the integration. There are a few places you can see what the app has access to. Keep in mind that 'access' to something (e.g. sleep, weight) doesn't necessarily mean they use or sync that data, it largely depends on how they built their integration.
I hope this information is useful for you.