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Can’t Connect MFP To Fitbit

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‎12-28-2022 18:58 - last edited on ‎12-29-2022 15:16 by Moderator Alum

‎12-28-2022 18:58 - last edited on ‎12-29-2022 15:16 by Moderator Alum

Any time I try to connect my MFP account to my Fitbit account, it says there’s already another MFP account connected to it. However, when I go to revoke access from the account it’s “already connected to” it shows my account that I just tried to connect. When I revoke access from it and try it again, it says the same thing. I don’t have any other MFP accounts.

 

Moderator Edit: Clarified subject

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‎12-29-2022 16:26

‎12-29-2022 16:26

Hi there @kitkat1352, it's good to see you around in the Community.

 

Thank you for the troubleshooting steps performed. I'd recommend you verify you have the latest Fitbit Firmware and OS for your mobile device.

 

Then you can check this article, How do I connect my Fitbit account with another app?.

 

Also you can try to restart your device.

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‎01-10-2023 16:17

‎01-10-2023 16:17

I am having the exact same problem! I did have a previous MFP account but I can't figure out how to find and delete that link so I can link my current account. I have "revoked" numerous times and restarted the device etc. Very frustrating!

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