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Can't connect MyFitnessPal to my Fitbit account

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‎03-24-2022 05:29 - last edited on ‎03-24-2022 06:53 by Fitbit Moderator

‎03-24-2022 05:29 - last edited on ‎03-24-2022 06:53 by Fitbit Moderator

I try to evoke access to an older fitbit and for some reason I'm unable to. My Fitness Pal keeps saying "Another MyFitnessPal account has already been linked to this Fitbit account. Only one account may be linked at once."

 Looking for help on this

 

Moderator Edit: Clarified subject

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‎03-24-2022 05:43 - edited ‎04-18-2024 05:46

‎03-24-2022 05:43 - edited ‎04-18-2024 05:46

Hi there, @Diane54. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience while trying to link MyFitnessPal. 

I would like you to double check that there are no accounts linked to Fitbit by doing the following: 

  1. From the fitbit.com dashboard, click the gear icon > Settings > Applications.
  2. Click Revoke Access to disconnect an app from your Fitbit account.

Once you've unlinked any accounts in your Fitbit profile, follow this procedure to link your new account. 

I've moved your post to the Third-Party Integrations board for organization purposes.

Maria | Community Moderator, Fitbit


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Best Answer

‎03-28-2022 02:44

In response to MarreFitbit

‎03-28-2022 02:44

This Did not work. I go thru the steps to revoke access and nothing happens

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