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Can't connect to My Fitness Pal

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‎05-17-2021 21:50 - last edited on ‎09-22-2022 11:26 by Moderator Alum

‎05-17-2021 21:50 - last edited on ‎09-22-2022 11:26 by Moderator Alum

Whether I begin the process from the MFP app or the Fitbit app, I always end up on a screen that says, "There was a problem with your request. Sorry, but a server error occurred processing your request. Our team has been notified of the issue."

 

It has been the same since I got this thing a few days ago. Help! I track all my food and water in MFP!

 

Moderator Edit: Clarified subject

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‎09-22-2022 11:28

‎09-22-2022 11:28

Hi there @MetroHippieMama. Welcome to Community Forums.

 

I'd recommend you check on this article regarding, How do I connect my Fitbit account with another app?. Some users usually find it useful to unpair and then pair both apps again to refresh the performance, if you already have them paired.

 

If you continue having the same problem, please contact our Support Team or the third party customer service.

 

Hope this helps.

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‎09-22-2022 11:28

‎09-22-2022 11:28

Hi there @MetroHippieMama. Welcome to Community Forums.

 

I'd recommend you check on this article regarding, How do I connect my Fitbit account with another app?. Some users usually find it useful to unpair and then pair both apps again to refresh the performance, if you already have them paired.

 

If you continue having the same problem, please contact our Support Team or the third party customer service.

 

Hope this helps.

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0 Votes