help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't connect to myfitnesspal

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-04-2016 22:44

‎03-04-2016 22:44

Hi, I previously had my Charge HR connected to my myfitnesspal account, but the link does not seem to be working now.

 

So I went and and did "revoke access" at the myfitnesspal end, and then went in through the fitbit "apps" page and tried to relink but I get an error:

 

Another MyFitnessPal account has already been linked to this Fitbit account. Only one account may be linked at once.

 

Funnily enought the fitbit shows up as linked in the myfitnesspal settings after this but data is still not syncing! I have tried leaving it 24 hours after revoking before resyncing as suggested elsewhere but still get the same error.

 

Any help greatly appreciated.

 

 

Best Answer
0 Votes
1 REPLY 1

‎03-05-2016 05:53 - edited ‎03-05-2016 05:53

‎03-05-2016 05:53 - edited ‎03-05-2016 05:53

Hey, @doogie76! Welcome to the Forums! : )  I suggest you to get in contact with MyFitnessPal for this matter, because that is the only work around for us and it seems that is working as it should on our side. 

 

Keep me updated! 

Solange | Community Moderator, Fitbit
Best Answer
0 Votes