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Can't link Lose It with Fitbit

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‎11-15-2020 08:22 - last edited on ‎11-16-2020 18:40 by

‎11-15-2020 08:22 - last edited on ‎11-16-2020 18:40 by

Trying to link LoseIt with Fitbit. In LoseIt, it says to disconnect and reconnect Fitbit. Have removed LoseIt in third party apps (revoked). But stuck from there. Tried deleting and reinstalling LoseIt, still getting same message.

 

 

Moderator edit: subject for clarity 

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‎11-15-2020 10:30

‎11-15-2020 10:30

Hi @LUCASW - Glad you found us here. The first thing to check in a case like this is the OS. Are your phone, the Fitbit app and the LoseIt app all up to date? Then, you can view instructions for connecting your Fitbit account to a third party app here. Since Fitbit did not develop the LoseIt app, you would have to contact LoseIt directly for further troubleshooting. 

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