help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't link withings account

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-18-2015 00:16

‎06-18-2015 00:16

Hi!

 

I am trying to link my withings account for getting my weight data, but after y sign-in into withings and y select my weight profile, I get this error: 

 

Untitled.png

 

Could you take a look at it?

Thanks!

Best Answer
3 REPLIES 3

‎06-18-2015 06:05

‎06-18-2015 06:05

Hi,

  I have the same problem 😞

 

KarolK

Best Answer
0 Votes

‎06-22-2015 11:36

‎06-22-2015 11:36

Have you been able to resolve this issue or have you heard back from Fitbit?

Best Answer
0 Votes

‎10-09-2015 09:23

In response to matthewkobe

‎10-09-2015 09:23

@cypher2@KarolK@matthewkobe It's great to see you in the Community! It may have been some kind of error in the app on that timeframe. Make sure to follow the steps on this help article about Withings. Make sure to put in your profile from Withings. If you keep getting an error, you can always contact Withings too.

 

Let me know how it goes!

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
Best Answer