Can't reconnect Fitbit to Noom

[rkayakr]

I was using my Fitbit to log steps to Noom. The Fitbit was off for awhile and Noom connected to "System Pedometer". When I try to connect to my Fitbit again I go through the process and Noom claims the Fitbit is connected. When I go back to the main Noom screen the step count is wrong and checking in Noom settings I see System Pedometer is again connected.

How can I get rid of the System Pedometer and keep my Fitbit connected?

-> checking in Fitbit I see that the Noom app has permissions.

-> I do check "stay connected"

Moderator Edit: Formatting

[EstuardoFitbit]

Welcome to the Fitbit community, @rkayakr!.

 Thank you so much for mention the steps you have tried to reconnect your Fitbit with Noom. 

Based on what you mention, seems to be a problem syncing your Fitbit with the app, you can find instructions to link Fitbit and Noom here. For information about what data is transferred between Fitbit and Noom, please get in touch with Noom customer support.

[rkayakr]

Thanks
Followed thise steps exactly - again (and again). says connected but steps
NEVER update.
Totally frustrated

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[EstuardoFitbit]

Thank you for your reply, @rkayakr. I'm glad to see you here!

For now, I would recommend contacting Noom's support team for assistance with the inconvenience.