Can't revoke HMS access to Fitbit account

[maddock34]

I'm noticing HMS Integration by hms (which I believe to be Huawei mobile services) has already been given permission to access my account when I didn't agree to allow it access. I don't own a Huawei device and therefore it has no reason to be access my account.

How do I revoke access as there is no option to do so through my Application settings or is this something that is forcible integrated and can not be changed?

Thanks

Moderator edit: added label

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @maddock34.

I'm sorry to hear about the difficulties you experienced. Thank you for the information provided.

To address the issue better, please provide the following information:

- Where does it take you when you tap the hms link?

- Are you part of any health management system that works with Fitbit?

I'll be waiting for your response.

[maddock34]

When I click the link it takes me to this site, which does not produce anything except a white page. I have tried connecting using both separate devices and home broadband/mobile data.

I am not aware of any health management systems that I have actively connected to Fitbit

[maddock34]

It now appears to be gone from the account despite me making no changes.

Thanks for the help, this thread can now be closed if that is within your power

[EdsonFitbit]

Thanks for your response, @maddock34.

I'm glad to hear that the issue has been resolved.

On another note, you are welcome to visit the Health & Wellness board to talk with other members about health and fitness.

Have a nice day.

[NAGIORGE]

So, at the end...what is this HMS integration? I've got this too and it is confusing. Any help understanding what this is, is very helpful. In the meanwhile, revoking.

[BryBub]

Would be nice if someone from Fitbit could let us know what this is. I just seen it enabled on my account for at least the third time. I revoked access AGAIN. I want to know what this is that keeps gaining access to my entire account. Someone from Fitbit please look into this. The link takes me to a blank white page as another user posted. What/who is hms?!

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I changed my password after revoking hms access last time too… how does hms keep gaining access to my account? Would be nice if I could figure out who hms even is. This is ridiculous. At least have a description that means something. 

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Would be nice if someone from Fitbit could let us know what this is. I just seen it enabled on my account for at least the third time. I revoked access AGAIN. I want to know what this is that keeps gaining access to my entire account. Someone from Fitbit please look into this. The link takes me to a blank white page as another user posted. What/who is hms?! It’s accessing EVERYTHING!

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Even accessing multi-factor authentication settings?! 

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How can you say this has been “resolved”? It’s accessing everything and still not even a word as to who or what this app even is? Who/what is hms? Every app I have ever linked to my Fitbit account over the last 8 years always has a description that’s very easy to understand and to know “yep, I connected that”. Fitbit has got to know what hms is. So who is it? What app is this? Why does it take you to a blank page? And internet search has this that also takes you to the same blank page: (looks like a Fitbit link to me!) 

Moderator edit: format

[BryBub]

So no answer? What is this hms app that was accessing our account data? 

[A-Lamb]

On my fitbit HMS was the company related to the onetouch blood sugar tester that I had linked but then tried to unlink when they changed their privacy to include outside country access.  I was able to keep it revoked but fitbit still gives me notifications to update my onetouch so I can't seem to turn that off even though I turned all notifications off

[greggdallas]

I have OneTouch, and I just deleted hms connection.  I'll see what affect it has.