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Cannot get my fitbit and myfitnesspal to sync

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‎03-03-2015 13:35

‎03-03-2015 13:35

When I set up my fitbit, it was syncing beautifully but now I am not getting the info from MFP about food or the exercises data from fitbit to MFP, any advice

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‎03-03-2015 19:47

‎03-03-2015 19:47

Im currently having the same issue.  it was working earlier today but not now.

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‎03-03-2015 19:51 - edited ‎03-03-2015 19:53

‎03-03-2015 19:51 - edited ‎03-03-2015 19:53

There's been a known issue (on MFP's end) with syncing for the last day or so.

https://community.fitbit.com/t5/Third-Party-Integrations/Fitbit-activity-not-showing-on-myfitnesspal...

https://community.fitbit.com/t5/Third-Party-Integrations/Not-syncing-with-My-Fitness-Pal/m-p/700853#...

 

The issue details at MFP:

http://myfitnesspal.desk.com/customer/portal/articles/1901070-fitbit-sync-delays-3-2-15---updated-3-...

 

At the moment, the best advice is to wait for it to catch up - it should get through eventually, but the sync data is delayed due to a processing backlog. (And yes, none of today's activity/food have synced for me at all yet).

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‎03-04-2015 03:33

‎03-04-2015 03:33

Edit: I checked the MFP website tonight when it was still not syncing, and found that for some reason it had lost the link between MFP to Fitbit. So you may also want to check that the Fitbit "app" is still installed on the MFP website (go to the MFP site's App tab).

Once I relinked them, it synced immediately.
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