Charge 6 HR sharing stopped working with Strava app since latest firmware upgrade

[SunsetRunner]

I regularly used the HR sharing option with the Strava app. But since the latest firmware upgrade this has stopped working. Although the Charge 6 says it's connected to my phone, Strava doesn't get any HR info. Anyone else have this problem or a solution. And yes I've tried restarting the Charge 6 and the phone, and Bluetooth. 

[Rich_Laue]

Hello @SunsetRunner as with any Third Party App sharing. We have two choices. 

Revoke Access to the 3rd party app, and reconnect 

To revoke 

• Open the Fitbit App 
• Tap the top right coner
• Tap Man mage Access to Account
• Tap Man mage Connected Apps
• Pick Strava and tap Revoke Access

Now reconnect Strava. 

If the above doesn't work, you will need to contact Fitbit. Let them know you did the above steps. 

[SunsetRunner]

I'm not talking about sharing Fitbit activities with STRAVA I'm talking about the heart rate broadcast feature. 

[Rich_Laue]

Have you checked your settings? 

[SunsetRunner]

Which settings?