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Charge HR and Lose It ap not updating calories

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‎04-28-2015 10:08

‎04-28-2015 10:08

I just noticed that my calorie update in my LoseIt Ap is not updating. It is no longer giving me a calorie bonus and I know I should be getting on based on past days and how much I have ran.

Anyone had any ideas on how to get it to upload again? 

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‎04-28-2015 10:12

‎04-28-2015 10:12

On the LoseIt web site I've been able to go to the Apps and Devices section and force a sync for the FitBit.  I had to do that today to get it to show up.

 

In addition, once before, I've had to disconnect and then reconnect the FitBit from my account.  If forcing a sync doesn't fix the issue, try that.

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‎04-28-2015 10:15

In response to Kragger

‎04-28-2015 10:15

Thanks I will try that. It makes me so sad to not see it tracking right. 

It won't even say how many calories i need to burn to get a calorie bonus. 

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