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Charge HR not synching with Myfitness pal after having sync issues

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‎02-01-2016 11:55

‎02-01-2016 11:55

I was having problems getting my Charge HR to sync with my phone all weekend. I think I finally have it fixed, but now it's not synching with myfitnesspal.  I disconnected and reconnected fitbit from MFP, but it still isn't showing up.

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‎02-02-2016 08:42

‎02-02-2016 08:42

@Rubyjules It's great to have you here! Thank you for the troubleshooting that you've done. Please see the graph below to see what's going to sync between Fitbit and Endomondo. 

What syncs?
Fitbit > Steps > MFP
Fitbit > Calories > MFP
Fitbit > Aria measurements > MFP
MFP > Logged food > Fitbit
MFP > Activities > Fitbit

 

Also, the steps and sleep can be viewed in the "check-in" section of MFP. If after seeing this, you're still not seeing any information then please contact MyFitnessPal so they can check what's happening. 

 

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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