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Charge HR won't sync to MyFitnessPal

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‎05-15-2015 17:01 - last edited on ‎12-05-2015 07:46 by Moderator Alum

‎05-15-2015 17:01 - last edited on ‎12-05-2015 07:46 by Moderator Alum

My charge HR won't sync to myfitnesspal. When I press connect on myfitnesspal it brings up Fitbit.com on Safari. I've tried redownloading both apps. Nothing I tried has worked. Any suggestions?

 

Moderator edit: updated subject for clarity

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‎05-17-2015 16:07

‎05-17-2015 16:07

It's great to see that you've visited the Fitbit Community @asianflamme! I'll like to give you some tips to get your MFP connected with your Fitbit account.

 

What could be happening is that the connection between them is lost. However, you can relink them by revoking to MFP the access to your Fitbit account. And then, linking them back again. 

 

I hope this gets you back on track! Cat Wink

Lucy | Community Moderator, Fitbit

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