Charge hr won't sync with myfitnesspal

[Jenbertram]

For the last 2 weeks, my Fitbit will not sync with myfitnesspal. I had never had any issues until then

[Mcore · Accepted solution]

It's nice to see new faces around @Jenbertram! What I recommend is to unlink and relink both accounts. This should allow you to sync your data without a problem. Please follow the steps listed below:

1. Sign into your Fitbit dashboard.
2. Click the gear icon in the upper right corner and select "Settings" from the drop-down menu.
3. On the left side of your screen click "Applications."
4. Under MyFitnessPal, click "Revoke Access."
5. You can then re-link the two accounts by going to MFP.

After relinking, you can verify that your accounts are syncing by using one of the following data points:

1. On Fitbit you can check for your meal summary and logged activities from MFP.
2. On MyFitnessPal, go to "My Home," then "Check-In." You should see your weight, Fitbit Steps, and Fitbit Sleep Minutes.

Let me know if this helped you out. 

[caymansunshine]

Thank you, this fixed my problem!

[Mcore]

Welcome to the Fitbit Community @caymansunshine! I'm very happy to hear this troubleshoot helped you get back on track. It's awesome that you are are linking Fitbit with MFP, I'm sure this will be of great help and motivation for you. 

Any other questions, let me know. 

[SunsetRunner]

My new Blaze is wonderful. However it is not syncing with My Fitness Pal food database.  Maybe an update is necessary.  Does anyone else have this problem?

[MikeF]

Syncing with MFP is nothing t do with he Blaze but is handled by the Fitbit website in the background so any problem in this area is pretty much guaranteed to be nothing to do with your specific device.

[Rich_Laue]

No fitbit tracker suncs with my fitness pal, it is your Fitbit account that connects up.

I've moved uour post to the third party app forum.

@SunsetRunner please see the solved post above, this should fix it. 

[zachdean]

I tried this process on my iphone 6 and it did not solve the problem. It was working fine until 2 days ago. My calories crossover to the fitbit app but my steps dont sync to Myfitnesspal.

[ryryholliman119]

Hi there, 

I tried the steps below and after multiple attmeps, I get the same message..."this account already has an account synced, you can only have one account at a time." that is coming form MFP. ...

Any idea on what to do to get this back on track? 

[sudersuder]

Why isnt my fitbit syncing my exercise with mfp? It was working until today and now it only syncs my steps.

[AndrewFitbit]

@sudersuder Exercises will only show up in MFP if it was logged through MFP. Here's how the integration works:

MyFitnessPal → Fitbit
Activities
Food

• Activities from MyFitnessPal are synced to Fitbit as manually logged activities (won't count towards leaderboards/challenges)

Fitbit → MyFitnessPal
Steps
Weight

Hope this helps. 🙂

[AATTO5]

My Fitbit app is showing the calories from Myfitnesspal app but myfitnesspal app doesn't register my fitbit steps. It shows my daily goal on the right side but on the left side of that line it has 0 fitbit tracer steps. Do you hvae any advice on how to get it to show my steps?

[Emily618]

mine is doing the same thing ever get it fixed? My cals show up my food, but on MFP my steps aren't showing or my adjusted calories. I'm lost and frustrated it was working just fine until the other day!

[zachdean]

Unfortunately it was the beginning of the end for my fitbit. I had to do a factory reset but it is always sluggish to sync after that. It was a problem with the tracker itself and not the apps. It gave up the ghost 2 months later. Fortunately it was still under warranty and they replaced it quickly.

zachdean

[Emily618]

This tracker is brand new:( it's still under warranty but I'd hate to have to get a new one I'm gonna give it until Monday to see if it will start to sync. Then, I guess I'll call fitbit. Wahhh


Sent via the Samsung Galaxy S® 6 edge, an AT&T 4G LTE smartphone

[SilviaFitbit]

@AATTO5 @Emily618 Welcome to the Community! Over the last few days, MFP have had issues with their website. You may want to check the latest news that they posted on their website here. 

@zachdean Hey there! Thanks for sharing your experience with us ! 

[Loangal]

I'm having trouble re-linking My Fitness Pal and Fitbit.  Can you please update your solution?

[SilviaFitbit]

@Loangal Welcome to the Community! The best troubleshoot to do in this type of cases is to unlink and relink both accounts by doing the procedure posted above. Also, what kind of error are you getting? Can you provide me with a screenshot? 

Hope this helps. 

[jdurbin5]

I tried this three times, and MFP is still not reading my steps.  MFP reads into my fitbit dashboard, but not vice versa.  Any tips?

[SilviaFitbit]

@jdurbin5 Welcome to the Community! Thanks for the troubleshoot that you've done. Please make sure that you're seeing the steps data in the check-in section of MyFitnessPal. 

Addittionally, this is what gonna sync between Fitbit and MFP check What's gonna sync between Fitbit and MFP?. 

Hope this helps.