Connecting Charge 4 to WW app

[Yolonjoy]

Any tips on connecting charge 4 to the WW app? Despite the directions from WW, mine is not connecting at all. 

[SteveH]

Are the WW instructions any different to those from Fitbit?

"Connect your Fitbit account to a Weight Watchers account in the United States, Canada, or the United Kingdom. When your Fitbit data syncs with Weight Watchers, it's automatically converted to Weight Watchers activity points.

To connect your Fitbit account in the Weight Watchers app:

1. Tap the profile icon in the top right, then tap the gear icon.
2. Tap Activity Settings.
3. Tap Device. Note If you already have a device connected to your Weight Watchers account, tap Disconnect. Weight Watchers allows you to connect only one device to your account.
4. Tap No devices connected > Fitbit.
5. Tap Continue to connect your Fitbit account..

To connect your Fitbit account from a web browser:

1. Log in to your Weight Watchers account and click the profile icon in the top right corner.
2. Click Settings.
3. Scroll down to Activity and click Device.
4. If you already have a device connected to your Weight Watchers account, click Disconnect. Weight Watchers allows you to connect only one device to your account.
5. Click Fitbit to connect your Fitbit account."

[Rich_Laue]

If it is not connecting, then you will need to reach out to WW