help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Connecting Fitbit to VirginHealth

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-07-2015 12:22 - last edited on ‎12-05-2015 08:40 by Moderator Alum

‎04-07-2015 12:22 - last edited on ‎12-05-2015 08:40 by Moderator Alum

VirginHealth accidentally delected my account witht hem and set up a new one.  My fitbit one was connected tot he old deleted account and won't link tot he new one.  VirginHealth says I have to ALSO delete my fitbit account and create a new one.  That sounds wrong.  Fitbit allows you to break the link and establish a new one, doesn't it?

 

Any help is appreciated.

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎04-09-2015 09:31

‎04-09-2015 09:31

@CarolAS Hey there! You should be able to link your Fitbit account with Virgin Health account, you don't need to delete the Fitbit account just link the accounts as you did before. Are you getting any error while trying to link both accounts? 

 

Let me know how it goes Smiley Happy 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes