Data sync with RunKeeper

[dferrari]

I have recently acquired a FitBit Flex. The device works just fine and so does the (Android) application, but I would like to import the data from FitBit into my RunKeeper account, which I have had for a while.

I have followed the instructions that I found on this forum, logging into my RunKeeper account and connecting it to the FitBit application. The problem is that I don't see any data being imported into RunKeeper. Today I walked a little over 3,500 steps, then synced my Flex with FitBit - I can see the activity into my FitBit Dashboard. I then logged into my RunKeeper account, but didn't see anything. Am I missing something?

[SunsetRunner · Accepted solution]

RunKeeper is not an official partner app. You can see the list here: partner apps

If RunKeeper offers an option to sync with Fitbit on their website they are probably using Fitbit's open API. You will need to ask for help over there as they control the sync.

[dferrari]

Thanks, Patruns - I haven't found a solution yet, but your suggestion makes sense 🙂

[MalinMW]

But on this webpage I found this information: 

Can I connect my Runkeeper and Fitbit accounts?

Fitbit offers an integration with Runkeeper. To link your Fitbit and RunKeeper accounts, please do the following:

1. Sign up for an account with RunKeeper at http://runkeeper.com.
2. Click the magnifying glass in the top right corner and choose Connected Apps.
3. In the top right corner choose My Apps and scroll down to Fitbit.
4. Click Connect to Fitbit. You'll be taken to Fitbit and asked to allow authorization.
5. Log in with your Fitbit credentials.

Your Fitbit account will now be linked to RunKeeper. Please keep in mind that this is a one-way integration, meaning your Fitbit data syncs to Runkeeper but not vice versa. If you run or jog without your Fitbit tracker on, it will not be automatically recorded on your Fitbit profile. If you prefer to use RunKeeper over a Fitbit tracker, you can manually log your RunKeeper stats on the Log section of your Fitbit account.

 But I cant get it to work??

Why

[mick65]

It would be nice if someone from the fitbit team would respond towhy the sync from runkeeper to fitbit does not work after having followed the syncing directions.

[tastybrew]

Because Runkeeper and Fitbit don't play nicely together. My take is that Fitbit doesn't have a truly open API and Runkeeper isn't willing to play their game. They both deserve blame. The users are stuck in between without the ability to share data between platforms.