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Digifit Heart Rate not Syncing

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‎12-21-2015 13:00

‎12-21-2015 13:00

I use the Fitbit Surge as my general activity tracker and a Polar H7 linked to Digifit to track my workouts. The workouts used to sync with Fitbit just fine but lately the heart rate does not show up in Fitbit. I get the calories and the time but the heart rate is not coming across.

 

Any ideas??

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2 REPLIES 2

‎01-13-2016 05:28

‎01-13-2016 05:28

Welcome to the Forums @Geophysicus! I couldn't find any similar report of people having this issues. By now what I recommend is to unlink both accounts and link them back again.

 

Let me know how it goes.

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‎01-16-2016 22:45

‎01-16-2016 22:45

I have the same exact issue and am looking forward to the two companies finding a solution. Would love to know if that's in the works!
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