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FitBit not synching to Weight Watchers app

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‎12-18-2016 18:33

‎12-18-2016 18:33

I've tried removing the FitBit connection from the Weight Watchers app (in both Activity and Weight), and revoking access in the FitBit app, and then restablishing everything.  It still won't sync.  Is anyone else having this problem? 

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‎12-19-2016 16:48

‎12-19-2016 16:48

Nice to see you here @Arussom! Thanks for the troubleshoot that you've done. I would like you to contact Weight Watchers so they can further investigate it. Just double check that you unlinked both accounts by going to your Dashboard > click on settings > applications > below there you shouldn't find WW so it means that the apps were successfully unlinked. 

 

Hope this helps! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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