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FitBit not syncing with My Fitness Pal

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‎03-09-2015 16:39

‎03-09-2015 16:39

Why won't FitBit sync with MFP? I have disconnected and reconnected multiple times, and made sure that the setting on MFP is on "yes" to steps.
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‎03-11-2015 10:32

‎03-11-2015 10:32

Welcome to the Fitbit Community @missiedriver! It seems that you have done the right thing in order to fix the current issue between Fitbit and MFP. If all of your Fitbit settings are correct, I believe that this issue is being triggered by MFP. Have you contacted their customer support team? 

 

The reason I ask is because other users experiencing the same have contact MFP and apparently this has helped solve the issue.

 

Please let me know if you have any other questions or comments about this. Smiley Happy

Melissa | Community Moderator, Fitbit

How are you fitbitting with your (pet) best friend? Show us!
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