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Fitbit Alta not communicating with My Fitness Pal

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‎09-19-2016 11:11 - edited ‎09-20-2016 05:51

‎09-19-2016 11:11 - edited ‎09-20-2016 05:51

I've been logging calories through the My Fitness Pal app. It has worked fine, but today the two apps have not communicated with one another. Both are connected to one another, but info posted in MFP is not transferring to the Fit but app. I have updated both apps and the issue is still present.

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3 REPLIES 3

‎09-19-2016 11:39

‎09-19-2016 11:39

I'm having the same issue with my charge hr, it started Friday afternoon 😕
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‎09-20-2016 05:51

‎09-20-2016 05:51

Update:  As of now, it is working, however, it did not log all the calories from yesterday.

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‎09-21-2016 07:17

In response to Itonlyhasonea

‎09-21-2016 07:17

Hey, @Itonlyhasonea! It is nice to see you around. If the information is not updating, please try to revoke the access from your settings and then link the accounts again. Remember that you need to do this using a computer. 

 

This should get you back on track, let me know! Cat Very Happy

Solange | Community Moderator, Fitbit
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