Fitbit Charge 2/Google Messages

[Dolphin228]

Hello, I recently was forced to switch from Samsung text messages to Google Messages. Google Messages doesn't send notifications to my Fitbit Charge 2.  Samsung Galaxy 9.

Can anyone help out this this problem.  I cannot get it to work.

Thanks in advance!

[Odyssey13 · Accepted solution]

Hi @Dolphin228  a few of us had this same problem when Verizon had us switch, too. Fitbit community member @Joandonny shared the answer with us.

This is from the post they made: "Ok I think I figured it out.

Go to your Fitbit app, bottom left corner hit the TODAY button. Then in top left corner hit the button that displays the battery life of your Fitbit. This will take you to your device. Tap on the device, mine is Versa 4, then scroll down to NOTIFICATIONS, then choose text messages. The blue bubble for messages should be checked. 

After I did all of this I restarted my phone and now I am receiving text messages on my Fitbit. Hope this helps and good luck!"

Hey @Joandonny your answer is still helping people!

[Joandonny]

Awesome!!! Glad I could help?

[Dolphin228]

Thank you so much! Worked immediately

[Dolphin228]

Hi @Odyssey13  and @Joandonny 

So, apparently it didn't work.   While I had that window open where the notifications are and text messages were checked it worked.  It seems when I leave that screen the text messages slides to off.  I will keep trying other things.  If you have any ideas, I would appreciate your thoughts.

Thanks so much for your help.

[Odyssey13]

@Dolphin228  try logging in and out of the app, turn off bluetooth and power off the phone, restart your Fitbit and turn everything back on and log in. See if that works. Sometimes the old tricks can do it.

[Dolphin228]

@Odyssey13 

Thank you! I had done that all but it wasn't working which is why I sent the message.  The next day, I noticed I was getting my texts on my Fitbit.  Maybe it just need to sleep.  LOL  Thanks again for responding!

[EstuardoFitbit]

Hi everyone. @Odyssey13 Thanks for all your help.

I'm glad to see that you are all helping each other out on this forum. It's great that we can come together and share information and support. I took the liberty to mark Odyssey's post as the Best Answer. This will help other users who are experiencing the same issue find the information they need.