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Fitbit Not syncing activity to My Fitness Pal

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‎10-03-2017 09:48 - last edited on ‎10-08-2017 11:06 by Moderator Alum

‎10-03-2017 09:48 - last edited on ‎10-08-2017 11:06 by Moderator Alum

Having trouble syncing MyFitnessPal with my Fitbit Flex it shows it's connected but not showing steps on my fitness pal. 

 

Moderator edit: Clarified subject

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‎10-08-2017 11:05

‎10-08-2017 11:05

Hi there @Dcapaldo. Great to see you in the Fitbit Community Forums! 🙂

 

If MFP is connected to your Fitbit account, try to disconnect it and add it again. For this, go on your computer to your Fitbit account and then click on the gear icon to go to the Settings. Then, click on Applications and now here, since they are connected, click on the button that says "Revoke access". After that, go to My Fitness Pal and look for the option to link your Fitbit account again and see how it goes from there.

 

Let me know if you need anything else!

Ferdin | Community Moderator, Fitbit

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