09-29-2015 08:57
09-29-2015 08:57
Hi, I picked up a flex last week and none of the data is showing on 24/7 chart (no sleep or steps). I have to manually input sleep and none of the 'wake' or 'restless' data can be added.
Is this a feature that is unavailable in Fitbit?
Thanks.
09-30-2015 20:29
09-30-2015 20:29
I'm a little confused, where are you not seeing the data you're looking for?
MakMak | Community Council
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10-05-2015 15:34
10-05-2015 15:34
@squeakythekat It's nice to see new faces around! You need to make sure that your tracker is syncing to your Dashboard because that may be the reason why it's not showing any data. To see this, click on settings > you'll see a tracker and below that, the last time it synced.
If it's not syncing follow this troubleshooting.
Let me know how it goes.
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