Fitbit and MFP Not Syncing Data

[emmajvb]

Hi,

This has always been an ongoing thing but I finally got the two to work for a while. Now however, none of my steps have been tracking, zero data from either app transfers I have followed literally all steps online and through forums to fix it.

Now, when I disconnect and revoke access to start from scratch - it doesn't work.

I can revoke access via Fitbit for MFP - but MFP never recognizes the two were connected. Then, when I re-fresh everything looks fine, so I reconnect the two and MFP says: "Another MyFitnessPal account has already been linked to this Fitbit account. Only one account may be linked at once". If I refresh after this, it says the two are linked and I can revoke access - as if it did actually connect but I cannot get any data synced across either app still. 

I have tried via apps, web browsers, alternate web browsers, clearing cache and cooking, logging in and out, deleting and re-installing apps, different mobile devices - none of it works.

[EdsonFitbit]

Welcome to the Fitbit Community, @emmajvb.

Thank you for informing us about the difficulties you experienced with the integration between Fitbit and MyFitnessPal. Thanks for the troubleshooting steps you’ve performed.

In this case, I would recommend visiting their site here, scroll down until you see the menu "Another account is already linked to this Fitbit" and follow the instructions.

Hope this helps.