02-17-2020
16:02
- last edited on
09-09-2021
15:16
by
SilviaFitbit
02-17-2020
16:02
- last edited on
09-09-2021
15:16
by
SilviaFitbit
I have used Map My Ride for several years, mostly for bike rides. The app and the website both say they are connected to my Fitbit. I went XC skiing and logged it as a hike. At the end, my Fitbit told me how long I had been out, how far I'd gone, etc. But there's no connection to Map My Ride. It doesn't show up. I went to the Map My Ride website and synced the device. Nothing. Will my watch send info to the app or not?
Moderator Edit: Labels
Best Answer02-18-2020 00:09
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-18-2020 00:09
When you did cross country skiing, did you have GPS enabled?
Best Answer02-18-2020 17:18
02-18-2020 17:18
Yes. When I look in the settings it says Connected GPS is on.
Best Answer03-09-2020 18:08
03-09-2020 18:08
Interesting. I've been using MapMyRide for skiing for quite a while. Today I was on the mountain and Fitbit shows no exercise. I would have thought that, since there as are connected, some sort of activity would show up. Your idea of logging it as a jog might work, though the fact that there are few "steps" registered will still probably confuse my Fitbit versa 2.
To bad there is no support for snow/ice sports or for importing data properly from connected apps.
Best Answer03-09-2020 18:49
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
03-09-2020 18:49
@AlanJOQ connected apps are responsible for their connection with Fitbit, of the third party app decides not to send your data to Fitbit, that is their decision, not fitbits.
Best Answer