01-06-2015 13:56
01-06-2015 13:56
Best Answer01-07-2015 15:37
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-07-2015 15:37
I hope you are doing great today @paulism1101! I've seen some users reporting the same and what I suggest is to unlink and relink both accounts. You can follow the steps I listed in this thread. It would also be a great idea to contact MFP customer support to make sure their site is working properly.
Thanks! ![]()
Best Answer01-10-2015 11:01
01-10-2015 11:01
I have tried unlinking and re-linking as well as logging food or exercise in both sides to force it to look and nothing is working. It's been broken for a week now. there are tons of people complaining of this problem.
Best Answer01-10-2015 20:07
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-10-2015 20:07
@Tomnibus We are currently investigating what is triggering this issue in order to provide a solution to it. I appreciate your patience with this, we will be communicating any workarounds whenever our team members share this information.
Thanks!
Best Answer