12-14-2016 13:51
12-14-2016 13:51
Hello I'm having the following issues with my fitbit and myfitnesspal. I'm hoping someone can help me resolve these issues. Thank you in advance!
1) My fitbit and myfitnesspal are activated and linked to eachother however on myfitnesspal I cannot get my steps or exercises recorded to transfer to myfitnesspal from my charge2.
2) Is there an option to select how much weight you want to lose per week through fitbit? I can only enter current weight and goal weight.
Best Answer12-14-2016 18:48
12-14-2016 18:48
Mine isn't syncing either, myfitnesspal updated so maybe that's related?
Best Answer12-15-2016 08:58
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-15-2016 08:58
Hello @Celi-Betty and @buddyholly
MFP does not retrieve your events, but does get your overall daily activity.
Please see @SilviaFitbit's posts in this thread.
Plus there is a pinned post at the top of this forum about MFO and calories.
You also might have noticed that I moved the thread to the third party apps, since it is not related to any one tracker.
12-15-2016 23:37
12-15-2016 23:37
Best Answer
12-16-2016
16:32
- last edited on
12-03-2025
08:15
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-16-2016
16:32
- last edited on
12-03-2025
08:15
by
MarreFitbit
Thanks for your advice @Rich_Laue!
@buddyholly If you've tried to unlink and relink both applications but your activity is still not syncing. Please contact them directly so they can further investigate it.
Hope this helps! Let me know how it goes.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.