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Fitbit and Vitality - heart rate and zones

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My Fitbit Charge 5 is connected to my Vitality health insurance in the UK. The scheme awards you points for various activities, including “X min workout at 60% age-related max heart rate” (either 30mins+ or 60mins+).

Vitality’s support guides say HR Max is calculated as 220 minus age, so at age 45 my HR Max would be 175, so 60% would be 105. So I’ve set up a Custom Zone on my Fitbit to track minutes spent over 105, and it’s usually way over an hour. But the vitality scheme isn’t registering this and awarding me points. 

On Fitbit there are also Activity Zones, named Moderate (113+), Vigorous (134+), and Peak (159+). My tracking over the Moderate zone is much less, which suggests I’m spending a lot of time in 105 to 113 territory.

So what I’m wondering is - and would love if someone could confirm - is Vitality actually receiving heart rate data from Fitbit, or is it actually receiving Activity Zone data, and has it perhaps mapped “moderate” to its “60% HR Max” thing?

Or, do I perhaps need to be designating something as a “workout” for vitality to notice it, and it doesn’t actually take note of my general activity during when my heart rate goes above 105, because I haven’t somehow said “I’m working out”.

If there’s a Dev on here, or someone with experience of the Fitbit/Vitality integration, I’d love your steer. Thanks!

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