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Fitbit app not pairing with Strava

‎04-29-2026 10:41 - last edited on ‎04-30-2026 07:29 by Fitbit Moderator

‎04-29-2026 10:41 - last edited on ‎04-30-2026 07:29 by Fitbit Moderator

Anyone had any issues pairing Strava to their Fitbit Inspire 3? I paired them when I got the Fitbit but it’s not showing up anymore and the Strava.fitbit.com webpage just brings up my Fitbit Home Screen with no insights

Moderator Edit: Clarified subject

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‎04-30-2026 09:40 - edited ‎04-30-2026 09:40

‎04-30-2026 09:40 - edited ‎04-30-2026 09:40

Hi @NaomiDyson27, Welcome to the community forums.

Thank you for bringing this to my attention. I'm sorry to hear that your Fitbit device is not syncing with Strava, and I'd be happy to help!

Could you please double check that your device is syncing with the app? If everything is up to date and it's still not working, please take a look at the steps in this help article.

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