help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit data won't sync with Noom

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-13-2023 20:56 - last edited on ‎02-14-2023 15:44 by Fitbit Moderator

‎02-13-2023 20:56 - last edited on ‎02-14-2023 15:44 by Fitbit Moderator

Following recent Fitbit IOS syncing problems - Fitbit will no longer sync with my Noom app. 
I have deleted, unpaired, powered off reconnected, updated etc - repeatedly.

 
I contacted Noom customer support and received the following on Feb 10


“We've been informed that Fitbit is experiencing an outage that is interrupting services with some of their customers, which is also affecting the Fitbit connection to Noom.

Fitbit is looking into the issue and you can check the status on their Fitbit Server Status Page: https://www.fitbitstatus.com/

Once Fitbit has restored services, Noom will begin to work again.”

 

So - my question is - how long is it going to take for fitbit to correct?

 

Moderator Edit: Clarified subject

Best Answer
Labels:
1 REPLY 1

‎07-08-2023 09:01 - edited ‎07-08-2023 09:06

‎07-08-2023 09:01 - edited ‎07-08-2023 09:06

I see this is is no longer posted as an issue, so I'll assume that it is fixed. Please respond if this is fixed 

This would be a question to ask Fitbit, not fitbit users. However, if Fitbit knew the answer, the link would probably have been fixed by the time you posted the question 

 

Fitbit has to identify the problem, and find a solution. In the past we had one issue where only people with an unrelated, misbehaving app installed was the issue. 

So it normally may take a few days to issolate the cause 

Best Answer
0 Votes