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Fitbit is giving information extra to Weight Watchers

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My Fit bit is synched with WW app.  Giving me credit for working out, when I have not.  How do I stop this??

 

Moderator edit: updated subject for clarity

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Hello @Passion4Success, it's awesome to see you here. I've moved your post from the Charge HR to the Third-Party Integrations board since this topic is more related to it. In this case I'd recommend revoking the access from Fitbit to Weight Watchers account. To revoke the access please go to the Settings in your online Dashboard, click on the Applications tile in the left side of the screen and click on Revoke.

 

2.JPG

 

Let me know the outcome. Cat Happy

Marlen S. | Community Moderator

What's for breakfast?Check others recipes and share yours!

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I tried this as one of my solutions, it has not worked.  I still get the 404 error.

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Hello @MamawG45, it's nice to see you here. Cat Wink

 

This sounds really odd, are you getting this error message in the Fitbit application while trying to revoke the access to Weight Watchers or while sharing the information between the two accounts? Could you please share a screenshot of the error message you're getting?

 

I'll be waiting your reply.

Marlen S. | Community Moderator

What's for breakfast?Check others recipes and share yours!

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It occurs in the Weight Watcher App when I go to Settings - activity - it
then shows "Device with "No devices connected"
I click on the no device connected, then the list cones up and I click on
Fit bit. Then this error comes up

{"code":404,"message":"Not Found","errors":"No user found"}


I do not know how to do the screenshot,

MamawG
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This is what I get, then the fitbit option, then the ertor messageThis is what I get, then the fitbit option, then the ertor message

 

 

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More screenshotsCapture+_2017-10-18-16-21-33.png

 

Capture+_2017-10-18-16-20-27.png

 

Capture+_2017-10-18-16-20-47.png

 Hope these help

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