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Fitbit is not sycning all the activities with RunKeeper

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‎03-06-2021 03:27 - last edited on ‎03-07-2021 09:58 by Fitbit Moderator

‎03-06-2021 03:27 - last edited on ‎03-07-2021 09:58 by Fitbit Moderator

Hi!

 

I've connected the RunKeeper-App to Fitbit (mainly to track actual progress as this feature isn't included in Fitbit) but for some reason, only activities such as walking and cycling have been synchronised but no yoga activities. Also, it has only added the February 2021 activities to RunKeeper, eventhough I've had my Fitbit since September 2019.

 

Any ideas on how to get my yoga activities and pre-February 2021 activites listed in RunKeeper? And yes, I have already disconntected Fitbit from RunKeeper, before anybody suggests that 😉

 

Thanks!

 

Moderator Edit: Clarified subject

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‎03-07-2021 10:13 - edited ‎03-07-2021 10:20

‎03-07-2021 10:13 - edited ‎03-07-2021 10:20

Hi @bbstary, welcome back to the Community Forums. 

 

Thanks for the details shared on your post. Currently steps, calories, sleep and weight is the information that Fitbit syncs to RunKeeper, that could be the reason why your yoga activities are not reflected on RunKeeper. You can find more information about this integration here. 

 

According to RunKeeper, with some newer Fitbit devices you can also track activities like running, hiking, spinning, etc. You can find more information about which activities are reflected on Runkeeper here. 

 

Due to your already tried to unlik the app from the Fitbit account, I suggest contacting RunKeeper to get further assistance with this. 

 

See you around. 

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