help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit isn't syncing with Strava

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-30-2020 10:31 - last edited on ‎11-20-2020 10:16 by Moderator Alum

‎05-30-2020 10:31 - last edited on ‎11-20-2020 10:16 by Moderator Alum

I seem to have issues syncing my Fitbit with Strava, I have followed all the instructions but I still can’t use my watch to upload a run to Strava. Any ideas. Thanks

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎11-20-2020 10:17

‎11-20-2020 10:17

Welcome to the Community, @JLS78.

 

Thanks for troubleshooting this syncing issue. I would like to know if you keep experiencing this problem? If so, please take a look at this post and make sure you have followed the instructions provided there.

 

I hope to hear from you soon and let me know how the troubleshoot goes.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes