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Fitbit no longer syncing with Virgin Health Miles (Surge user)

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‎09-20-2015 20:21 - last edited on ‎12-05-2015 05:56 by Moderator Alum

‎09-20-2015 20:21 - last edited on ‎12-05-2015 05:56 by Moderator Alum

Worked perfectly fine until 9/14. I have disconnected and reconnected to no avail. Any suggestions?

 

Moderator edit: updated subject for clarity

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‎09-21-2015 12:24

‎09-21-2015 12:24

@Ljking10 Hey there! In this case I highly recommend to contact Virgin Health directly before doing any troubleshoot because you may lose some information. 

 

Hope this helps. 

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