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Fitbit not syncing information to MyFitness Pal

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‎01-03-2019 01:58 - last edited on ‎01-03-2019 12:11 by Moderator Alum

‎01-03-2019 01:58 - last edited on ‎01-03-2019 12:11 by Moderator Alum

no longer syncing between my Fitbit and my fitness pal app???! Help 💋

 

Moderator edit: Updated title for clarity

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‎01-03-2019 12:14 - last edited on ‎02-08-2025 06:51 by Fitbit Moderator

‎01-03-2019 12:14 - last edited on ‎02-08-2025 06:51 by Fitbit Moderator

Hi there @Bexalgarve, welcome to the Fitbit Community Forums! 🙂

I'm very sorry to hear that you're having problems syncing your information from Fitbit to your MyFitnessPal app. I'd like to help you out.

You can remove the link between the two accounts and then, add them again. For this, go to your Fitbit dashboard on a computer browser, then, click on the gear icon at the top right corner. Go to the column on the left side and go to the Apps section. Here, look for MyFitnessPal and click on the Revoke Access button and then, link both accounts again.

Hope this helps. Let me know if you need more help!

PS. I'm moving your post to the Third Party Integrations board for categorization purposes.

Ferdin | Community Moderator, Fitbit

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‎01-03-2019 14:56

In response to FerdinandFitbit

‎01-03-2019 14:56

Hey,don’t have a computer just mobile and iPad???? Thankyou for the advice

Sent from my iPhone
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