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Fitbit not syncing properly to myfitness pal app

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‎08-02-2016 10:14

‎08-02-2016 10:14

I have a fitbit Blaze and all has been well, up until yesterday. Now the exercise calories that Myfitness Pal shows is crazy. IIonly got in about 5500 steps yesterday, but it showed over 10,000 calories burned. Today it is crazy amounts also. Removed both apps and reinstalled, but still the same problem.

Any suggestions?
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‎08-02-2016 17:41

‎08-02-2016 17:41

Sorry for your issues, @jagerboy. Smiley Sad I can tell you that I haven't seen the same problem with my apps, so it's not a systemic issue. Maybe you could try deleting your steps from within mfp and seeing if it will resync over correctly?

MakMak | Community Council

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‎08-09-2016 18:32

In response to MakMak

‎08-09-2016 18:32

@MakMak Thanks for your input. 

 

@jagerboy A warm welcome to the Community! Since, you already unlinked and relinked both apps. The best advice would be to contact MyFitnessPal support so they can better investigate it. 

 

Hope this helps. Let me know how it goes. 

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