Fitbit not syncing some data with my fitness pal

[Murbrab]

For some reason today my steps and exercise have stopped syncing with MFP. Everything else still ok and exercise entered into MFP does upload to Fitbit, so my assumption is it's an issue with Fitbit rather than MFP.

Any suggestions or has anyone else started having problems today, yesterday was fine........

[EdsonFitbit]

Welcome to the Fitbit Community @Murbrab. It's great to have you here. I would recommend revoking the access between Fitbit and MyFitnessPal. Then, link them once again. This should get you back on track.

I moved this thread to Third-Party integrations board because it's more related to the topic. Catch you later. 

[Murbrab]

That did not work, still not syncing my steps from Fitbit.

Murray Brabender

Sent from iPad

[SunsetRunner]

I am having the exact same problem.  Exercist will at least sync over, but not the steps for the last two days.  I have revoked accessed and reconnected - still nothing.

[denisequeen]

same problem here...  tried all the steps recomended...  very frustrating!

[highpeakshiker]

I am having the same problem!!  Fitbit data will not sync with myfitness pal!  I unlinked them and relinked but that did not work.

Help!

[deloresbarnes]

any suggestions I have re downloaded the app and still no go

[Shazbat]

I get steps syncing to MFP but no other exercise and if I log it on MFP, then it doubles up on Fitbit (Charge 2).  Reading these threads implies that MFP should pick up exercise other than steps?  It does seem a bit pointless using my Fitbit for Pilates, when it doesn't show up and credit my extra calories on MFP.  I could take the hint and not think about those extra calories but it does bug me if it is in fact supposed to log all exercise and not just steps.  If that's the case, I've paid a lot of money for what is basically a watch with a built-in pedometer and heart rate monitor!!  I log all my food and water thru MFP.

Is it supposed to sync everything with MFP or not - there doesn't seem to be a clear answer to that fundamental question.  

I have unlinked and relinked and revoked access and all the other tips mentioned here, so far.

[RobertoME]

Hello @Shazbat and welcome to the Fitbit Community @deloresbarnes.

In your case @deloresbarnes I wonder if the issue still persists? If it does, I recommend to revoke the access of MFP and re-link again the accounts. For more details the following post might be of your help: Fitbit and MFP not syncing!

In reply to your concern @Shazbat, not all the information will be shared between your Fitbit account and the third party service. Many of this integrations are not developed bu us and is from the third party who decide which information are going to share.

For more details about Integrations in general and what information syncs MyFitnessPal, please take a look at this post: Third Party Apps - Informational Post.

See you around and hope this helps.