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Fitbit not syncing to Noom app

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I've been trying for about a week and I can not get my Fitbit 4 to sync with my Noom app. Not sure if I'm doing something wrong but I have looked online to try and figure this out to no avail.  If anyone knows how to sync these two would greatly be appreciated. 

 

Moderator Edit: Clarified subject

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Through Noom you need to link the Noom account to your Fitbit account. If this doesn't work, you should reach out to Noom. 

From fitbit's side, you can only revoke access and re-link

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Through Noom you need to link the Noom account to your Fitbit account. If this doesn't work, you should reach out to Noom. 

From fitbit's side, you can only revoke access and re-link

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@Rich_Laue thanks for your help! Hi @USMC89let me give you a warm welcome to the Community Forums!  

 

@USMC89 thanks for trying to solve this prior posting. I'm sorry to hear about this situation. If you haven't tried yet, please follow these steps:

 

  1. Unlink the app from your Fitbit account. For instructions, see How do I manage apps connected to my Fitbit account?
  2. Reconnect the app with your Fitbit account. For instructions, see How do I connect my Fitbit account with another app?

Hope this helps.

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I figured it out a few days later but thank you for responding. Rich
sorry but I didn't see your post until today but thank you. 😊
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Thank you, I followed this and it now works great on Noom! 

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Welcome to the Fitbit Community, @MPARobin. I´m glad to hear that by following the recommended steps helped you connect with Noom.

 

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Keep on visiting the forums. 

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