Fitbit not syncing to paired website/app weight loss resources

[Jeannie123]

My Fitbit was and is working fine but at about 10 am this morning it stopped sending or receiving data from weightlloss rescources. My steps, food and water stopped transferring from the site to Fitbit and vice versa. Checked with weight loss resources and all is ok there. Strange and annoying. I did pair it with Nutricheck but as it was doubling up I disconnected it. Just trialling that app. Any ideas?

jean

[SilviaFitbit]

It's great to see you around @Jeannie123. Thanks for the details mentioned and for letting me know that you unlinked Nutricheck from Fitbit. 

I would like you to unlink and relink the applications, you can do so by doing the following: 

- Go to your online Dashboard 

- Click on Settings 

- Applications > Find the app you want to unlink 

- Click on revoke access 

After this, you can follow this procedure to link them again. Also, can you let me know which application you're using with Fitbit? Have you check the compatible apps here? 

Let me know how it goes. I'll be around if you need further assistance.