04-12-2015 13:10 - edited 04-19-2015 04:49
04-12-2015 13:10 - edited 04-19-2015 04:49
Apologies if this issue been raised before, I had a quick scan through the posts but couldn't see one that related.
I wore my Fitbit Flex last Sunday along with using MapMyWalk on my phone. When I checked my phone, I had walked just under 10 miles but the Fitbit only showed just over 2 miles and around 2,000 steps which clearly wasn't right. When I got home, I synced Fitbit with MapMyWalk but it still didn't sync up so I had to enter the walk manually.
Has anyone else come across this issue? It's quite irritating as I would have expected the Fitbit to have logged the correct amount of steps, miles, etc. without me needing to log it manually. I have my stride length already on there too. I get that the Flex doesn't have GPS which is why I use MapMyWalk too to ensure that the mileage is correct. It's also annoying as I cannot get any futher badges as I am having to enter the walks manually but this is the least annoying part!
Thanks in advance if anyone can help with this!
**UPDATE 19/04/15** - still not syncing correctly. I even checked my stride length was correct this morning before I left, which it was. MapMyWalk shows a 9.29 mile walk at a time of 2hr 15m 36s. Fitbit shows as only doing 4.23miles. Doesn't make sense to me. I have unlinked them both from each other and relinked them but this has made no difference whatsoever. It isn't even on longer walks - I walked to work on Friday and back again, which is a dead on mile so 2miles and it showed that I had walked 1.25 miles. Getting quite frustrated I have to say!
05-08-2015 04:54
05-08-2015 04:54
I am having the same issue - have you found any resolution?