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Fitbit not syncing with My Fitness Pal and shows I'm already connected

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‎03-05-2017 17:26

‎03-05-2017 17:26

My Charge 2 has been very slow to sync last couple of days.  Also not sharing info with My Fitness Pal. Is something going on or is it me?

mk2fit
Middle aged runner
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4 REPLIES 4

‎03-09-2017 04:44

‎03-09-2017 04:44

Not just you, mine is not syncing with My Fitness Pal either.

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‎03-09-2017 13:33

In response to valid28

‎03-09-2017 13:33

Let MFP know.  They replied to my post over there and said they are working on it and added my name to the list.

mk2fit
Middle aged runner
Best Answer

‎03-09-2017 13:52

In response to mk2fit

‎03-09-2017 13:52

Thanks for the advice. I will head over there and let them know that I am having an issue.
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‎03-18-2017 11:01

In response to valid28

‎03-18-2017 11:01

Hey, @mk2fit, @valid28! I love to see new faces around. Heart I have escalated the issue to confirm that everything is working on our side, however it looks like it is and that it might be directly with MFP.

 

Thank you so much for contacting them, please let us know what they say!

 

Make sure that you have tried these steps as well. 

Solange | Community Moderator, Fitbit
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