help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit not syncing with My Fitness Pal and shows I'm already connected

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-05-2017 17:26

‎03-05-2017 17:26

My Charge 2 has been very slow to sync last couple of days.  Also not sharing info with My Fitness Pal. Is something going on or is it me?

mk2fit
Middle aged runner
Best Answer
0 Votes
4 REPLIES 4

‎03-09-2017 04:44

‎03-09-2017 04:44

Not just you, mine is not syncing with My Fitness Pal either.

Best Answer
0 Votes

‎03-09-2017 13:33

In response to valid28

‎03-09-2017 13:33

Let MFP know.  They replied to my post over there and said they are working on it and added my name to the list.

mk2fit
Middle aged runner
Best Answer

‎03-09-2017 13:52

In response to mk2fit

‎03-09-2017 13:52

Thanks for the advice. I will head over there and let them know that I am having an issue.
Best Answer

‎03-18-2017 11:01

In response to valid28

‎03-18-2017 11:01

Hey, @mk2fit, @valid28! I love to see new faces around. Heart I have escalated the issue to confirm that everything is working on our side, however it looks like it is and that it might be directly with MFP.

 

Thank you so much for contacting them, please let us know what they say!

 

Make sure that you have tried these steps as well. 

Solange | Community Moderator, Fitbit
Best Answer